We ship Australia-wide from our warehouse in Australia using trusted carriers including Australia Post and selected courier partners. Orders are dispatched Monday to Friday, excluding public holidays.
Processing Times
Orders are processed and dispatched within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
During peak periods (sales, festive seasons, new launches), processing may take an additional 1–2 business days. We will notify you by email if there are any delays affecting your order.
Shipping Rates
- Standard shipping (Australia-wide): Flat rate $9.95
- Express shipping (Australia-wide): Flat rate $14.95
- Free standard shipping on all orders over $75 AUD
All prices are in Australian Dollars (AUD) and include GST where applicable. Shipping is calculated at checkout based on your delivery address.
Estimated Delivery Times
Delivery times are estimates from the date of dispatch and depend on your location:
- Metro areas (Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra): 2–5 business days standard, 1–2 business days express
- Regional areas: 4–8 business days standard, 2–4 business days express
- Remote areas (NT, far north QLD, WA outback, TAS): 7–14 business days standard, 4–7 business days express
These are estimates only. Actual delivery times may vary due to carrier schedules, weather, public holidays, or other factors outside our control.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to the carrier's tracking page. Please allow up to 24 hours for tracking information to update after dispatch.
If you have not received your tracking details within 3 business days of placing your order, please contact us at info@srisritattva.com.au.
Delivery Issues
If your parcel is marked as delivered but you have not received it, please:
- Check around your property and with neighbours
- Contact your local post office or carrier depot
- If still unable to locate the parcel, contact us within 7 days of the delivery date so we can lodge an enquiry with the carrier
For damaged parcels, please photograph the packaging and contents on arrival and contact us within 48 hours of delivery.
International Shipping
At this time, Sri Sri Tattva Australia ships only within Australia. We do not currently offer international shipping. For international enquiries, please contact us — we may be able to direct you to an authorised distributor in your region.
Incorrect Address
Please ensure your shipping address is correct at checkout. We cannot be held responsible for parcels delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at info@srisritattva.com.au — if your order has not yet been dispatched, we will do our best to update it.
Re-delivery fees for returned parcels due to incorrect addresses will be charged to the customer.
Questions
For any shipping-related enquiries, contact us at info@srisritattva.com.au.
Sri Sri Tattva Australia Pty Ltd · ABN 88 688 605 558